4 Replies Latest reply on Aug 14, 2017 6:32 AM by SteveH59

    Windows DVD Player error

    SteveH59 Level 1

      Hello

       

      I have imported a MP4 file into Premiere Elements 11 and then selected 'Disk'. I then chose 'Folder' (4.7Gb) to burn it to a blank DVD. One of the files created was VIDEO_TS.

       

      In ImgBurn, I then burnt VIDEO_TS to a blank disk and ImgBurn tells me 'Operation Successful'. When I then remove the disk from the drive and then reinsert it, the movie attempts to load automatically - which is what I want - but Windows DVD Player gives me the following: 'Error: Unsupported video type or invalid file path'.

       

      On the other hand, it does play with VLC. What could be going wrong here, please, with Windows DVD Player?

       

      The DVD will be used with a TV DVD Player - but will it work if it won't work in Windows DVD Player (I haven't got a TV DVD Player here to test it).

       

      I am on Windows 10.

       

      Thanks!

        • 1. Re: Windows DVD Player error
          Steve Grisetti Adobe Community Professional

          Have you tried to play it on your TV DVD player yet?

           

          You say you burned the VIDEO_TS folder to a disc using ImgBurn. If you browse rather than play the disc and look inside the VIDEO_TS folder, do you see files? What are those files?

           

          BTW, where did you get the Windows DVD Player program? It's not part of the standard Windows 10 installation.  Was it a download from the Windows Store?

           

          I would put much more stock in VLC Media Player than any Windows program. But, once I read the answers to my questions, I'll have a better idea where the weak link is.

          • 2. Re: Windows DVD Player error
            SteveH59 Level 1

            Hello Steve

            These are the files I can see:

            VIDEO_TS.jpg

            I haven't tried it yet on a TV DVD Player - I have to go elsewhere to try it out.

             

            No, I haven't downloaded the Windows DVD Player on Win 10 from anywhere. It is just what comes up on my desktop when I insert the DVD (I was expecting Windows Media Player). Microsoft installed a big 2 hr update recently, so it may be part of that? If so, I could try uninstalling that update - it was sometime in late July and seemed to go on forever downloading it.

             

            Thanks again.

             

            Steve

            • 3. Re: Windows DVD Player error
              Steve Grisetti Adobe Community Professional

              FWIW, Windows DVD Player gets terrible reviews in the Windows Store. And it costs $19, so however it showed up on your computer, it wasn't worth it.

               

              As I said, I'd put my trust in the VLC's Media Player.

               

              That said, your disc's files appear to be in order. I'd try it out in a DVD player/TV.

              1 person found this helpful
              • 4. Re: Windows DVD Player error
                SteveH59 Level 1

                Hello Steve

                 

                Thanks again.

                 

                I haven't downloaded it - maybe part of an update?

                 

                Yes, I will use VLC from now on.

                 

                I will try it on a TV DVD Player in the next day or so.

                 

                Steve