5 Replies Latest reply on Aug 22, 2017 8:09 AM by Adorobat

    Pan and Zoom doesn't turn on

    Danny Occoquan Level 1

      Hi -


      I have Acrobat Pro DC, version 2017.012.20095, and in the last few weeks View > Zoom > Pan and Zoom doesn't pop up the floating window when I try to turn it on.  A checkmark appears and disappears beside the menu option but the window doesn't pop up.


      Over the past few months it's become more erratic, but usually restarting Acrobat will make it pop up normally.  Now even that doesn't work. 


      I use that floating window a lot when setting destinations manually or resetting auto-set ones, the top is a great guide to get absolutely consistent distance from top of screen. Alternatively, is there another pop-up floating window in Acrobat?