0 Replies Latest reply on Aug 15, 2017 2:00 PM by staciew13843273

    RH 2015 throws "exclusive rights" version control error after generating Printed Documentation

    staciew13843273 Level 1

      What I have:


      RoboHelp 2015 (

      Microsoft Visual Studio 2012 Shell (Integrated) - Version 11.0.61219.0 Q11 REL

      Team Foundation Server MSSCCI Provider

      Two people draw from the same project files in version control.


      The problem:


      Checking in and out works as expected for ALL files EXCEPT after I generate one of the Printed Documentation Outputs (Word or PDF). As soon as I begin generating the output, I get this dialog:



      The document generates successfully. However, if I attempt to edit ANYTHING in the project (running another output, editing a topic, etc) after generating I get the following error:



      It forces me to close out of RoboHelp, and then re-enter. This is a major pain as it takes 5-10 mins to query version control and open the project back up. I should be able to generate an output and continue working without having to restart.


      Things I've tried:


      Going to Visual Studio and making sure nothing had a lock on it. No errors are reported in Visual Studio.

      Going to Visual Studio and manually checking out the files mentioned in the error (so that only I have it checked out).

      Making sure everything in both RH and Visual Studio is checked in, then reattempting to edit anything.

      Having the other person working check everything in, refreshing status, and reattempting.


      I'm sure I'm just missing something simple, but don't know what it is. Thanks for any advice!