2 Replies Latest reply on Aug 16, 2017 6:26 PM by BarbBinder

    Installing Photoshop CC with serial number

    sdibern-s3k Level 1

      I installed PS CC as a trial.  My trial expired several months ago and I can no longer open PS.  I now have a serial number but can't get to a point where I can enter it.  I click on the PS setup and get a pop-up screen notes that my trial has expired.  I click on the "license this software" button.  I am then prompted to sign into my account.  I do this and the pop-up says "no subscription found."  My only option is to click on the "buy" button, and I'm certainly not going to do that.  I have a valid serial #.  Isn't there a location where I can download the software, enter my serial number, and validate it???  This is making me crazy!  HELP!