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1. Re: Can't cancel my subscription
KanikaSAug 18, 2017 7:45 AM (in response to sdyavfgztuvfktdjnrhbsvca)
2 people found this helpfulHi,
Sorry for the inconvenience!
I see you have an Adobe account under the same ID as with forums. The reason you don't see a cancel option is that the subscription has already been suspended.
You may also Contact Customer Care for any billing related queries.
Feel free to follow up for any other concerns.
Thanks
Kanika
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2. Re: Can't cancel my subscription
David__BAug 18, 2017 7:47 AM (in response to sdyavfgztuvfktdjnrhbsvca)
1 person found this helpfulIn addition to what Kanika said, if you're having difficulties reaching support this info may help
Contact Support FAQ: Unable to reach support through the "Contact US" link
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3. Re: Can't cancel my subscription
cissyy80449139 Sep 23, 2017 8:51 PM (in response to sdyavfgztuvfktdjnrhbsvca)I also have similar problem! I really do not want one year more but I fail to find the cancel button too! Now I really regret using this because how ridiculous it is that we cannot even cancel it!!!!! I feel like being pushed to buy!!!!!!!!!
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4. Re: Can't cancel my subscription
David__BSep 25, 2017 9:35 AM (in response to cissyy80449139)
Hi Cissy,
Please contact our support. They should be able to assist you with the cancellation process.
Thanks,
- Dave