Web page help fast.

[elizabethb44733404]

Years ago I created a website for a customer.  He called me a few days ago and wants me to change a few things on his site.

I do not have his web site.

Is it possible for me to make changes?

[Nancy OShea]

If you have his FTP log-in credentials, you can download the site files from his server to a local site folder on your hard drive.   When done with changes, you will want to replace the old files on his server with your new ones.

Nancy

[anissa_thompson · Accepted solution]

As Nancy stated, ideally, if you can have him give you the FTP info, you should be able to log right in. If he's not comfortable (re: tech savvy) enough to locate it himself, hopefully he's got a reputable hosting service that can assist you; you might want to arrange a 3-way call to be on the safe side and make sure you both have all the info you need to successfully reconnect.

However, if your situation is like a few I've had over the years, you might need build from scratch. I've found it easier to download assets (text and images) from lower-end sites and used it as an opportunity to revamp/re-build from the ground up for a more up-to-date result, especially regarding responsiveness and accessibility. (In 2 cases, stubborn/"MIA" developers who created sites for these clients wouldn't release the domains and they had to start with new URLs anyway.)

[elizabethb44733404]

He gave me his GoDaddy account information.  Could you help me out by telling me what to put where.  It has been a while since I last did this.

Elizabeth

[Nancy OShea]

See the following Screenshots  from CC 2017.

Go to Site > New Site >  choose or create a folder on your hard drive (example:  C:\MyTestSite\)

Under Servers Tab, enter FTP log-in details and the server's root directory.  Most GoDaddy Linux hosting plans use public_html as the root.  If unsure, check with GoDaddy.

Hit the TEST button to verify connection.  If everything works, Save settings.

It might be a good idea to export the site definition settings to an STE file for safekeeping.  I do this for all newly defined sites just in case I ever need it again.