2 Replies Latest reply on Aug 21, 2017 9:09 PM by awbrown66

    Any way to detect if the user is not opening a form with Adobe Reader?

    awbrown66 Level 1

      Many users have non-Adobe default pdf readers installed on their computers. Even though I provide explicit instruction about installing the latest Adobe Reader, and that it is required to open and operate our forms, the users default pdf reader is still set to open it even after they install the Adobe Reader program. I include in the instructions how to open the form with the reader too.


      Sometimes the user does not read the instructions carefully and do not realize that our form is being opened on their computer by their default pdf program. They would then complete the entire form only to realize by the end that it will not work properly.


      Also, JavaScript can't be used with most other pdf viewers... is there some way to detect that Adobe Reader is not being used to open the form and warn the user up front not to proceed?