6 Replies Latest reply on Mar 16, 2018 10:53 PM by Barbara Ash

    end of file issues with photoshop CC

    cathrine.levan

      Hi,

       

      I don't seem to be able to open photoshop (yes my subscription is up to date). It starts to open then says "Could not initialize because unexpected end of file was encountered. This is not an individual file issue. It's global to photoshop. It won't even start up or create a new blank document.

       

       

      What I've tried;

      updating the program

      uninstalling and reinstalling

       

       

      Can anyone please help me? I have some photo work that I can't do until this problem is solved.

       

      Cathrine