1 Reply Latest reply on Aug 21, 2017 10:36 AM by jaggedpeak

    Acrobat Pro DC - UI elements have disappeared

    jaggedpeak Level 2

      version 2017.012.20095

       

      I'm going to delete and reinstall later today, but thought I'd ask here just in case there's a reason this happened.

       

      Suddenly (this morning), the interface for Acrobat has dropped a bunch of UI elements *and* Acrobat no longer appears as one of my open applications when I use Alt+Tab to spin through my list of open apps in Windows.

       

      Here are four (well, three) UI elements that I noticed right away -- close icon on tab, expand/contract icons on left/right panels, frame around 'About' window:

      8-21-2017 9-16-41 AM.png

       

      Has anybody seen this happen before and/or know how to prevent it from happening?

        • 1. Re: Acrobat Pro DC - UI elements have disappeared
          jaggedpeak Level 2

          well, I *thought* it started working after process below.

          But... moved Acrobat from one screen to another (landscape to portrait monitors), problem reoccurred.

          Argh.

           

          ----------- original response below --------------

           

           

          Okay, it's working now.

           

          I did Help > Repair Installation.

          Then closed and re-opened Acrobat.

          Opened doc, same problem. Went to various options/panels, no change.

          Help > Repair Installation again

          Closed/reopened

          Opened doc, same problem. Went to right hand pane, selected Comments, and now all the UI elements jump back into place.

           

          Weird :-)