Import ORF Olympus OMD E-M5II not view thumbnails

[xaviera98727506]

Hi,

I have seen similar messages in forum but I doesn't find answer. I have new camera OMD E-M5II, I have updated Lightroom to  the last version, and in the page of importing pictures I don't see the thumnail, I see and icon  ORF. After import I see the thumbnails correctly. I attach the text of version.

I use MAC OSSierra . Thanks.

Versión de Lightroom: CC 2015.12 [ 1125239 ]

Licencia: Creative Cloud

Sistema operativo: Mac OS 10

Versión: 10.12 [6]

Arquitectura de la aplicación: x64

Cantidad de procesadores lógicos: 2

Velocidad del procesador: 3,0 GHz

Memoria incorporada: 16.384,0 MB

Memoria real disponible para Lightroom: 16.384,0 MB

Memoria real usada por Lightroom: 627,0 MB (3,8%)

Memoria virtual usada por Lightroom: 1.453,1 MB

Tamaño de memoria de caché: 57,4MB / 3.864,7MB (1,5%)

Número máximo de subprocesos que usa Camera Raw: 2

Optimización de SIMD de Raw de cámara: SSE2

Memoria virtual de Camera Raw: 27MB / 8191MB (0%)

Pantallas: 1) 1920x1080

Información de procesador gráfico:

ATI Radeon HD 4670 OpenGL Engine

Check OpenGL support: Passed

Vendor: ATI Technologies Inc.

Version: 3.3 ATI-10.2.37

Renderer: ATI Radeon HD 4670 OpenGL Engine

LanguageVersion: 3.30

[AxelMatt]

Have you tried to deactivate the GPU support?

https://helpx.adobe.com/lightroom/kb/lightroom-gpu-faq.html

[xaviera98727506]

I have tried now and not work the result is exactly the same. ??????

[johnrellis]

in the page of importing pictures I don't see the thumnail, I see and icon  ORF. After import I see the thumbnails correctly.

Please upload a sample photo to Dropbox or similar and post the sharing link, so we can take a look at it in detail.  I suspect that for some reason LR isn't able to read the JPEG preview that should be embedded in the raw file.

[xaviera98727506]

Link to orf file

Hola,

Este es un enlace a “P8170013.ORF” en mi Dropbox:

https://www.dropbox.com/s/fihbt3adzfteobe/P8170013.ORF?dl=0

Enviat des del meu iPad

El 21 ag 2017, a les 21:28, johnrellis <forums_noreply@adobe.com> va escriure:

Import ORF Olympus OMD E-M5II not view thumbnails

created by johnrellis in Photoshop Lightroom - View the full discussion

in the page of importing pictures I don't see the thumnail, I see and icon ORF. After import I see the thumbnails correctly.

Please upload a sample photo to Dropbox or similar and post the sharing link, so we can take a look at it in detail. I suspect that for some reason LR isn't able to read the JPEG preview that should be embedded in the raw file.

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[johnrellis · Accepted solution]

Curiously, my LR CC 2015.12, on both OS X 10.12.6 and Windows 10, show the sample file's thumbnail correctly in the Import window:

OS X Preview and Adobe Bridge are both able to preview the file (reading the embedded preview).  And the ExifTool utility is able to extract the embedded preview and doesn't show anything out of normal in the file's structure.

So the issue may be caused by something particular to your configuration.  I have just two (weak) suggestions:

- Try completely uninstalling and reinstalling LR. That infrequently addresses strange issues.

- Submit a bug report to the official Adobe feedback forum, where Adobe wants all bugs to be reported: Photoshop Lightroom | Photoshop Family Customer Community (Adobe product developers read everything there but are rarely seen in this forum.) Be sure to include the output from Help > System Info, the link to the sample file, and a screenshot of the Import window.