5 Replies Latest reply on Aug 25, 2017 5:38 AM by Brucgovn

    Users Signed in to Adobe CC but Apps Show Membership Expired

    Computer Support Norwich Level 1

      We've had some recent staff changes at one site and so have downgraded the Adobe CC subscription and swapped some users around in the subscription. On one PC we can load the Adobe CC Desktop App and successfully sign in as a subscribed user however when we load programs they do not load and report "Membership Expired". The PC was previously used by a person that had a valid subscription but now does not.

       

      How do we fix this please?

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