3 Replies Latest reply on Aug 24, 2017 7:14 PM by WILDCAT54

    Disk is full?

    EventImaging
    EventImaging Aug 24, 2017 11:16 AM

      when trying to save a file, i get an error message saying disk is full.

      I am on a brand spanking new computer, so space is not the issue.

       

      I am however trying to work off an older version of PS. PS7. so maybe that's the issue?

      I can save to my C drive, just not my D drive.

      Is it that my computer technology has far surpassed the old version?

      or is something just not set properly in preferences or permissions?

       

      please help. would love to stay on version 7!

       

       

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        • 1. Re: Disk is full?
          Chuck Uebele Adobe Community Professional & MVP
          Chuck Uebele Aug 24, 2017 11:24 AM (in response to EventImaging)

          Very possible that PS 7 doesn't recognize larger disk. I doubt that there is a setting in the preferences for that, as large disks weren't available back then, so there would have been no reason to write code for them or even known how to write code to access larger drives. Only workaround that I can think of, which might work, is to partition your drive into a smaller drive for staving images.

          • 2. Re: Disk is full?
            gener7 Adobe Community Professional & MVP
            gener7 Aug 24, 2017 12:53 PM (in response to EventImaging)

            Chris Cox (senior Photoshop programmer) explains it this way:

             

            Win7  scratch disks full cannot open Photo shop 7 

             

            When it tries to gauge the free space it can't deal with a number as large as is returned by the operating system.

            "Actually, the problem was an overflow in a number returned by the OS.

            There was no way for Photoshop to get the full number, even though it could deal with the increased disk size.

             

            The limit was 1TB exactly.

             

            In Photoshop CS, we found other APIs to work around the limit."

            • 3. Re: Disk is full?
              WILDCAT54 Level 4
              WILDCAT54 Aug 24, 2017 7:14 PM (in response to EventImaging)

              Try switching disks to the smaller one.

              ctrl + K and then under Performance, select C drive.

              Im assuming you only use D for storage and C stores and runs all of your applications?

               

               

              I have this strange issue every once in a while where my computer will default back to C which is a much smaller disk compared to my very large D drive.