I purchased Adobe Acrobat XI and entered its license number.
However, I am repeatedly prompted to enter the license number for Acrobat DC, which I do not subscribe to.
Why is this happening and how can I get it to stop?
I do subscribe to Adobe Creative Cloud for Photoshop, etc. Is this what's causing the problem?
Any guidance would be appreciated.
if that's an old purchase:
open you cc desktop app and make sure acrobat dc is not installed. also check the directory where it's usually installed.
once your certain it's not installed, follow solution 2 here: Adobe Creative Cloud desktop application lists uninstalled Adobe apps as up to date
then go to the diretory where acrobat xi is installed and start it.