1 Reply Latest reply on Aug 27, 2017 4:07 PM by kglad

    Repeatedly prompted for License for Adobe Acrobat CC

    AlexisNYC44

      I purchased Adobe Acrobat XI and entered its license number.

       

      However, I am repeatedly prompted to enter the license number for Acrobat DC, which I do not subscribe to. 

       

      Why is this happening and how can I get it to stop?

       

      I do subscribe to Adobe Creative Cloud for Photoshop, etc.  Is this what's causing the problem?

       

      Any guidance would be appreciated.

       

      Thank you.