Could you please let us know when does Ps crash?
Also, could you please share the crash logs from the event viewer?
It usually crashes a few times at the start maybe every 15- 20 minutes or so and is then crashing only every once in a while after that. Is this the right event viewer?
- Thank you
+ System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2017-09-13T01:47:01.519955100Z EventRecordID 119073 Channel Application Computer DESKTOP-S7SAA4Q Security - EventData Photoshop.exe 18.104.22.168 58fefd04 atio6axx.dll 22.214.171.12499 55c409bf c0000005 00000000001756a6 2f94 01d32c27c9984606 C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe C:\WINDOWS\SYSTEM32\atio6axx.dll 88ac5769-8aac-42be-914c-e92f9fb8446a
1 person found this helpful
atio6axx.dll would be your Display device driver. Make sure you have the latest device driver from the AMD web site for your adapter installed into your Windows system....
Ok I'll try that, Thanks for your help!