2 Replies Latest reply on Aug 28, 2017 3:46 PM by Colin Holgate

    HTML5 Canvas - "mailto" button code not triggering email client on iPhone




      I am working (in Animate CC 2017) on a mobile "placeholder" page and need to have a button which will allow for direct email (ie a "mailto" link). The page in progress is here:




      Clicking the email address in the yellow bar on the bottom works properly on my desktop, but not on my phone - it just brings up a blank browser window.


      I tried adding the "Click To Go To Webpage" HTML5 snippet to a transparent button laid over the email address and replaced the http with mailto code:


      this.button_1.addEventListener("click", fl_ClickToGoToWebPage_3);

      function fl_ClickToGoToWebPage_3() {

      window.open("mailto:info@christianhubert.com", "_blank");



      This made the email address clickable with the desired result on my mac, but not on iPhone.  What code would I need to add to make the email address clickable on mobile?