1 Reply Latest reply on Aug 29, 2017 3:26 AM by twaritar3263062

    Stock Photo Loss

    keirstonl62191791

      I'm very upset that after paying for a year's worth of images, I will lose them all when I choose not to renew my Adobe Stock membership. I've paid $32 a month and almost all of it will have been for nothing. Over the past year I've downloaded 11 images, and I'll be losing 80+. How is that fair? I've paid for it. I don't have a lot of money and some months it was incredibly hard to pay for this subscription since I couldn't cancel it. What is my best option that isn't staying subscribed for another year and racking up more downloads than I'll use in 12 months?

        • 1. Re: Stock Photo Loss
          twaritar3263062 Adobe Employee

          Hi Keirston,

           

          I understand your concern, however, I would suggest you to download your remaining assets if you wish not to subscribe again, as the once downloaded will forever remain in your license history and you can use them later.

           

           

          Feel free to update this thread in case of any additional query.

           

          Regards,

          Twarita

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