3 Replies Latest reply on Aug 29, 2017 12:21 PM by John Waller

    Photoshop Elements 11

    shutterbugalli

      Hello! I have Photoshop Elements 11 and its stopped opening. It says its still on my laptop, I can double click it to open it. I get the loading spiral and then nothing. I would uninstall and reinstall but I was given my dad's old laptop and he didn't even know he had photoshop elements installed let alone having a code.

       

      Is there a way to find any sort of  identifying information?

       

      I've even tried "run as administrator" and a box comes up asking me if I want to allow changes to be made and I click yes and nothing happens.