I'm trying to put slides on one of my company's TVs. Whenever I try to put an image on it a message pops up saying "the defined resolution is not currently supported. Resolution: (17400 x 10050)". In Photoshop, I set the width and length at 17400 x 10050 pixels and the ppi at 300. When exporting the images, I set them as JPEG files. Is this an issue with size, ppi, format, or something else that's going over my head?
[Moved from the non-technical Lounge Forum to the specific Program forum... Mod]
[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]
The dimensions seem much too large, are you sure you've got this right?
PPI is irrelevant in this context – it's only used for printing (not screen).
JPG format should be fine.
Online states: 4K UHD is a resolution of 3840 pixels × 2160 lines(8.3 megapixels, aspect ratio 16:9) and is one of the two resolutions of ultra high definition television targeted towards consumer television, the other being 8K UHD which is 7680 pixels × 4320 lines (33.2 megapixels).
...but most likely it's plain old HD, which is 1920 x 1080 pixels.