1 Reply Latest reply on Aug 31, 2017 2:37 PM by Jeff Arola

    Updates won't download on CS5 (64 bit)

    Jason Steel

      Ever since I installed CS5 many years ago when I bought it, I've been unable to perform any updates. When I try to download the updates they all fail with this message:

       

      Updates.jpg

       

      When I click on the link "Contact Customer Support for further assistance" at the bottom of the pop up message, I'm taken to this:

       

      Updates2.jpg

       

       

      I'm completely ignorant when it comes to anything technical so I really have no idea what to do. Please help!