1 Reply Latest reply on Aug 30, 2017 10:58 AM by twaritar3263062 Branched from an earlier discussion.

    Re: Paid Stock images downloading but not opening


      Same original issue. downloaded file 134421231 - for vector use - giving me an error code and not opening in illustrator. Only time I have ever seen this one. see below is error code received in illustrator.  thank you!  DarlaScreen Shot 2017-08-29 at 5.51.53 PM.png

        • 1. Re: Paid Stock images downloading but not opening
          twaritar3263062 Adobe Employee

          Branching to a new discussion,


          Hi Darla,


          I apologize for the trouble. I have checked the image on my end and encountered the same issue.

          Also, I have added an image credit to your account so that you can license a different image instead.


          Let me know if that helps!


          Feel free to update this thread in case of any additional query.




          1 person found this helpful