Bridge wont recognise Canon EOS on iMac Sierra

[richardb37034231]

Installed Sierra 10.12.6 upgrade on iMac Adobe Bridge won't recognise image downloads from Canon EOS 5D Mark11. However, before upgrade downloads worked fine on El Capitan.

Help! regards, Richard

[Sahil.Chawla]

Hi Richard,

Could you please install the camera raw plugin and let us know if it works: Camera Raw installer for Adobe Photoshop CC and CS6

Regards,
Sahil

[richardb37034231]

Hi Sahil,

Sorry for taking so long to get back to you. I have installed as per instructions. The camera still wont recognise Bridge. Any ideas?

[Sahil.Chawla · Accepted solution]

Could you try resetting the preferences of Bridge & share the results with us: Troubleshoot Adobe Bridge for errors and freezes