After Effects Import Into Media Encoder Failed

[WheresMyMailbox]

So recently when I try to import my composition into Media Encoder CC 2017, it doesn't work. Sometimes I get an error message saying "Connecting to Dynamic Server Link Failed" and sometimes I don't. I have my error logs from one of the times it hasn't worked HERE. It has always worked before a little while ago. I tried reinstalling both programs with no luck. I am running After Effects CC 2017 and Media Encoder CC 2017. Here is a screenshot of what happens:

Any help is appreciated!

[angie_taylor]

Did you try ditching the prefs? When you reinstalled, did you reinstall AE and AME? Did you click on the option to remove the preferences and settings?

[WheresMyMailbox]

I did, yes.

[kirkeric]

I know that is sometimes a pain but I've had failures with the dynamic link and usually, I've closed down the apps, went to task manager to ensure there were not duplicate instances running, and even rebooting.  Those actions have always corrected it.

Based on what you have said, you've gone further than that by even reinstalling but I suppose still worth mentioning.

Has this been happening consistently even after the install?

Eric

[WheresMyMailbox]

It only started happening recently. I don't believe I updated any of the two apps. I have tried those methods, and, unfortunately, with no luck. Thank you anyway!

[kirkeric]

Ok.  My mistake.  I thought your response above was that you had reinstalled.

If you have not, that would be the next logical step, to at least reinstall/install again AME.

Eric

[WheresMyMailbox]

Sorry, let me correct myself. I have reinstalled both programs AND done the steps you proposed in your comment before with no luck. Sorry about the confusion.

[Kevin-Monahan]

Hi Wheresmymailbox,

Sorry for this issue. Did you ever find a solution? Please let us know if you have or if you still need help.

Thanks,

Kevin

[WheresMyMailbox]

I am extremely sorry for this delayed response, I had some family business to attend. As for kirkeric's previous question, I am running version 14.2.1.34 for After Effects and build 11.1.2.35 for Media Encoder.

[Kevin-Monahan]

Hi Wheresmymailbox,

Sorry for your issues. Please contact our agents for assistance: Contact Customer Care

Thanks,

Kevin