Hi, I have used Photoshop for over 20 years, so, I do have experience and usually can sort things out. However, since Ver. cc 2017 and all updates since, I keep getting the message "Photoshop does not recognise graphic card", several times. It works fine sometimes and then it fails.
I use an AMD Radeon R9 200 graphics card and update the drivers as they appear. (So always up to date).
I can not understand how, at first it works then does not work and then it works again. All I do is reset the check box in preferences.
There seems to be no assistance anywhere!
Please do not treat me as a novice in any replies, but if you have any thoughts then please let me know.
Could you please let us know if you only have one GPU or more than one GPU installed in your system?
Also, please let us know which exact version of Photoshop are you using and on which operating system?
Make sure the Photoshop is added in the AMD Control Panel.