1 Reply Latest reply on Sep 4, 2017 10:49 AM by Sahil.Chawla

    Graphics processor works sometimes, not others, why?

    TonyHallsworth

      Hi, I have used Photoshop for over 20 years, so, I do have experience and usually can sort things out. However, since Ver. cc 2017 and all updates since, I keep getting the message "Photoshop does not recognise graphic card", several times. It works fine sometimes and then it fails.

      I use an AMD Radeon R9 200 graphics card and update the drivers as they appear. (So always up to date).

       

      I can not understand how, at first it works then does not work and then it works again. All I do is reset the check box in preferences.

       

      There seems to be no assistance anywhere!

       

      Please do not treat me as a novice in any replies, but if you have any thoughts then please let me know.

       

      TH