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I have published Presenter content on Adobe Connect, Moodle and BlackBoard and i have never encountered this problem. I always get the status as 'completed' for the same settings as mentioned by you.
I have also tried running Presenter content on the AICC & SCORM test suites and both have given the expected result. Presenter does complete the course from putparam(AICCC) and LMSSetValue/Commit(SCORM) calls. As soon as the last slide in the presentation is viewed, the 'lesson_status' parameter in putparam & LMSSetValue calls is set to 'Completed'.
Also, it is mentioned in Presenter's Help document that Presenter is AICC and SCORM compliant.
Does the vendor face this problem every time he takes the course or is it intermittent? Is he taking the course under low-bandwidth conditions? It is possible that some packets are dropped if bandwidth is low.
To date, any course we develop in Captivate or Presenter and publish to AICC or SCORM has this issue. It is not intermittent. We develop in another tool called ToolBook and publish to AICC and SCORM and never experience this problem. I am glad you responded to how Presenter completes the course using the putparam(AICCC) and LMSSetValue/Commit(SCORM) calls. Captivate probably does the same, I'll have to check into this. Occording to Docent (our LMS vendor), these calls are are the problem and what they refer to as a "nonconforming courses" and would require a customization to our LMS. I'll have to do some digging on why these calls are used instead of the ones Docent expects.
Thanks for your help.
Peter,1 person found this helpful
We too deploy on Docent 6.5 and have had no issues with Presenter content....with ONE notable exception however: hidden slides. If your content contains any hidden slides at all, the "Report Slide View" function will throw an incomplete every single time, regardless of where or when you exit your course. Don't know if that's an issue for you, or as to whether you actually have hidden slides or not, but it's worth mentioning nonetheless.
That said, have you tried running your courses through an ADL test suite? I ask because I can provide a sample pdf document that tracks progression, slide by slide, of Presenter content. Much like us85 has already mentioned, running an ADL test can provide a simple measure of "conformity", as it does track completion, SCORM packaging and session variables. Furthermore, in most cases, you can also track all the cmi.core.session information to determine validity.
In my mind, having done this numerous times against various platforms (Docent, Lectora, GeoLearing, PeopleSoft), running the ADL tests can at least prove SCORM compliance. In addition to us85's comment, the test suite (version 1.2.6) will throw an LMSSetValue() as "finished successfully"