13 Replies Latest reply on Oct 3, 2017 8:08 AM by twaritar3263062

    Cancelled Adobe stock in June - still getting charged

    callens30501784

      So I cancelled Adobe Stock after the trial period in June. It seems that the trial period offer was not very clearly explained as many people can attest.

      I have a transcript that confirms cancellation and that I won't be charged any further and that I won't be charged a cancellation fee.

      I expected to be charged for the month of June - and I was - but now I've been charged for July and August and my Adobe stock account appears to still be active!

       

      Now what?