1 Reply Latest reply on Sep 14, 2017 11:31 AM by carolt62674260

    Error opening ebook-Message to me is "Author Unknown"- book is downloaded into NOOK

    carolt62674260 Level 1

         carol tropper Level 1

       

        

       

        

      I have an old NOOK and together with ADE I was able to open ebooks. However, with my latest book downloads the books come into the NOOK but I can't open them because it says Author Unknown instead of the author's name. It  then says "sorry unable to open book" or it says "book returned". Anybody else experiencing this lately. I download from the New York City Public Library. Any advice?