1 Reply Latest reply on Sep 1, 2017 3:13 PM by Peru Bob

    i just purchased Elements12. I successfully loaded the purple icon adobe premier elements 12 then i re-inserted the disc to dl adobe photoshop elements 12 it left a blue icon on my computer but when i go to open the ap it just spins and never opens.

    curtt48950806

      As I said the app is there on my wall but only sits and spins when I try to open it, It took a LOT less time to dl then the video app. Giving me the impression that it didn't download all the way I'm on a Windows 10 laptop HELP