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Photoshop CC 2017 crashes on startup already reinstalled x2?

New Here ,
Sep 02, 2017 Sep 02, 2017

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Photoshop CC 2017 crashes on startup. I completely uninstalled all creative apps and reinstalled. No luck. Just get useless message that photoshop encountered a problem. I have crass report but don't know how to attach it.

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Community Expert ,
Sep 02, 2017 Sep 02, 2017

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Post the crash reports

JJMack

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New Here ,
Sep 02, 2017 Sep 02, 2017

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Log Name: Application

Source: Application Error

Date: 9/1/2017 12:15:57 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer: GigabyteAero

Description:

Faulting application name: Adobe Spaces Helper.exe, version: 0.0.0.0, time stamp: 0x58fefe7b

Faulting module name: libcef.dll, version: 3.2924.1537.0, time stamp: 0x584a4ed5

Exception code: 0xc0000005

Fault offset: 0x000000000049f5b4

Faulting process id: 0x18d0

Faulting application start time: 0x01d32345ef3ca9de

Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-ins\Spaces\Adobe Spaces Helper.exe

Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-ins\Spaces\libcef.dll

Report Id: 1b0ef932-a893-4560-874b-496a39a045ba

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

  <Level>2</Level>

  <Task>100</Task>

  <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2017-09-01T17:15:57.103351800Z" />

  <EventRecordID>7512</EventRecordID>

  <Channel>Application</Channel>

  <Computer>GigabyteAero</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Adobe Spaces Helper.exe</Data>

  <Data>0.0.0.0</Data>

  <Data>58fefe7b</Data>

  <Data>libcef.dll</Data>

  <Data>3.2924.1537.0</Data>

  <Data>584a4ed5</Data>

  <Data>c0000005</Data>

  <Data>000000000049f5b4</Data>

  <Data>18d0</Data>

  <Data>01d32345ef3ca9de</Data>

  <Data>C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-ins\Spaces\Adobe Spaces Helper.exe</Data>

  <Data>C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-ins\Spaces\libcef.dll</Data>

  <Data>1b0ef932-a893-4560-874b-496a39a045ba</Data>

    <Data>

    </Data>

    <Data>

    </Data>

  </EventData>

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Community Expert ,
Sep 02, 2017 Sep 02, 2017

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New Here ,
Sep 02, 2017 Sep 02, 2017

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I don't have lava soft and I don't see that line of code in the plugin folder. Since I'm paying for a subscription and have been doing so, I don't think I should have to fix your software. I'm getting behind with my work!

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Community Expert ,
Sep 03, 2017 Sep 03, 2017

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Not all of the threads were about Lavasofy software

JJMack

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New Here ,
Sep 03, 2017 Sep 03, 2017

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Nothing else in the thread above has worked.

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Community Expert ,
Sep 03, 2017 Sep 03, 2017

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Harryone  wrote

Since I'm paying for a subscription and have been doing so, I don't think I should have to fix your software. I'm getting behind with my work!

It not My Software, Photoshop is Adobe software user here do not work for Adobe you report bugs on their site Photoshop Family Customer Community

Here Adobe users try to  help each other out.

JJMack

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New Here ,
Sep 03, 2017 Sep 03, 2017

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Thanks for the clarification. Adobe sent me here.

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