Copy link to clipboard
Copied
Photoshop CC 2017 crashes on startup. I completely uninstalled all creative apps and reinstalled. No luck. Just get useless message that photoshop encountered a problem. I have crass report but don't know how to attach it.
Copy link to clipboard
Copied
Post the crash reports
Copy link to clipboard
Copied
Log Name: Application
Source: Application Error
Date: 9/1/2017 12:15:57 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: GigabyteAero
Description:
Faulting application name: Adobe Spaces Helper.exe, version: 0.0.0.0, time stamp: 0x58fefe7b
Faulting module name: libcef.dll, version: 3.2924.1537.0, time stamp: 0x584a4ed5
Exception code: 0xc0000005
Fault offset: 0x000000000049f5b4
Faulting process id: 0x18d0
Faulting application start time: 0x01d32345ef3ca9de
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-ins\Spaces\Adobe Spaces Helper.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-ins\Spaces\libcef.dll
Report Id: 1b0ef932-a893-4560-874b-496a39a045ba
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-09-01T17:15:57.103351800Z" />
<EventRecordID>7512</EventRecordID>
<Channel>Application</Channel>
<Computer>GigabyteAero</Computer>
<Security />
</System>
<EventData>
<Data>Adobe Spaces Helper.exe</Data>
<Data>0.0.0.0</Data>
<Data>58fefe7b</Data>
<Data>libcef.dll</Data>
<Data>3.2924.1537.0</Data>
<Data>584a4ed5</Data>
<Data>c0000005</Data>
<Data>000000000049f5b4</Data>
<Data>18d0</Data>
<Data>01d32345ef3ca9de</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-ins\Spaces\Adobe Spaces Helper.exe</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-ins\Spaces\libcef.dll</Data>
<Data>1b0ef932-a893-4560-874b-496a39a045ba</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
Copy link to clipboard
Copied
Copy link to clipboard
Copied
I don't have lava soft and I don't see that line of code in the plugin folder. Since I'm paying for a subscription and have been doing so, I don't think I should have to fix your software. I'm getting behind with my work!
Copy link to clipboard
Copied
Not all of the threads were about Lavasofy software
Copy link to clipboard
Copied
Nothing else in the thread above has worked.
Copy link to clipboard
Copied
Harryone wrote
Since I'm paying for a subscription and have been doing so, I don't think I should have to fix your software. I'm getting behind with my work!
It not My Software, Photoshop is Adobe software user here do not work for Adobe you report bugs on their site Photoshop Family Customer Community
Here Adobe users try to help each other out.
Copy link to clipboard
Copied
Thanks for the clarification. Adobe sent me here.