• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

GPU Drivers Problem

New Here ,
Sep 05, 2017 Sep 05, 2017

Copy link to clipboard

Copied

i tried to install Adobe XD but it keep telling my that

" Graphics : intel, amd or nvidia GPU with drivers newer than 2014 that support direct 3d ddi 11 or 12 Graphics : intel, amd or nivideia GPU with drivers newer than 2014 that support direct 3d ddi 11 or 12 "

But Dxdiag tool telling me that it support direct 3d ddi

How can i fix it

Views

817

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Sep 05, 2017 Sep 05, 2017

You're definitely going to need to upgrade your drivers. Your NVidia drivers were in 2012 and and only supports DDI 9, so it doesn't meet the minimum system requirements.

-Elaine

Votes

Translate

Translate
Adobe Employee ,
Sep 05, 2017 Sep 05, 2017

Copy link to clipboard

Copied

LATEST

You're definitely going to need to upgrade your drivers. Your NVidia drivers were in 2012 and and only supports DDI 9, so it doesn't meet the minimum system requirements.

-Elaine

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines