1 Reply Latest reply on Sep 4, 2017 1:21 PM by JJMack

    CS6 stopping my elements premiere

    greg do9262634

      I have had Elements premiere 15 for a while, last week i installed photoshop CS6 and used it. after that elements stopped working and gave me a message directing me to uninstall then reinstall and contact premiere support error code 16.  this happened three times. finally on the third occurrence i realized it was every time i opened and used CS6 that premiere would stop working.

       

      I spoke with the premiere team and they advised me to contact you regarding fixing CS6 before they fix premiere for the third time.

       

      What should i do?