1 Reply Latest reply on Sep 4, 2017 1:21 PM by JJMack

CS6 stopping my elements premiere

greg do9262634 Sep 4, 2017 10:39 AM

I have had Elements premiere 15 for a while, last week i installed photoshop CS6 and used it. after that elements stopped working and gave me a message directing me to uninstall then reinstall and contact premiere support error code 16. this happened three times. finally on the third occurrence i realized it was every time i opened and used CS6 that premiere would stop working.

I spoke with the premiere team and they advised me to contact you regarding fixing CS6 before they fix premiere for the third time.

What should i do?

1. Re: CS6 stopping my elements premiere

JJMack Sep 4, 2017 1:21 PM (in response to greg do9262634)

This is not Adobe support. Its a user community. Adobe does not market CS6 or support CS6 any more. As a Creative cloud subscriber you can install previous cloud versions of Photoshop and use them. There is a Cloud Photoshop CS6 version 13.1.2 it is a little different then the Perpetual CS6 versions Mac version 13.0.6 and windows version 13.0.1.3. CS6 was a very buggy version of Photoshop. If you installed CS6 make sure you also install the CS6 updates. Photoshop updates can be downloaded using these links.
Adobe - Photoshop : For Windows
Adobe - Photoshop : For Macintosh
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