2 Replies Latest reply on Sep 6, 2017 2:29 AM by Nanaky

    ACROBAT PRO INSATLLATION FAILURE ON WINDOWS XP PRO SP3

    galeacrobat

      I have downloaded the trial version of Acrobat PRO DC installer and the message "Acrobat installer encountered an unexpected failure." appears and it will not install Acrobat.

      I have downloaded the Acrobat IT Tools Cleaner, which removed all traces of existing Acrobat software. Performed a reboot and reran the installer. It still comes up with the same message.

      How do I overcome this failure?