Copy link to clipboard
Copied
Photoshop crashes when trying to open any jpg.
Crash code:
Problem signature:
Problem Event Name: BEX64
Application Name: Photoshop.exe
Application Version: 18.1.1.252
Application Timestamp: 58fefd04
Fault Module Name: IMSLib.dll
Fault Module Version: 10.0.0.11
Fault Module Timestamp: 583d6907
Exception Offset: 00000000001072b8
Exception Code: c0000409
Exception Data: 0000000000000000
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 49fe
Additional Information 2: 49fed7d427cd3f4aebcecb4d59e95974
Additional Information 3: 4dd6
Additional Information 4: 4dd6d69c966540fdc697d4731f57ae65
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\WINDOWS\system32\en-US\erofflps.txt
Hi Geraldh,
As you Photoshop is giving you error BEX64, could you please refer to this forum thread below and let us know if it helps: Photoshop Crash gives error BEX64
Regardas,
Sahil
Copy link to clipboard
Copied
(Branched as a new discussion)
Moving to Photoshop General Discussion
Copy link to clipboard
Copied
Hi Geraldh,
As you Photoshop is giving you error BEX64, could you please refer to this forum thread below and let us know if it helps: Photoshop Crash gives error BEX64
Regardas,
Sahil