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Re: Photoshop Crash gives error BEX64

New Here ,
Sep 05, 2017 Sep 05, 2017

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Photoshop crashes when trying to open any jpg. 
Crash code:

Problem signature:

  Problem Event Name: BEX64

  Application Name: Photoshop.exe

  Application Version: 18.1.1.252

  Application Timestamp: 58fefd04

  Fault Module Name: IMSLib.dll

  Fault Module Version: 10.0.0.11

  Fault Module Timestamp: 583d6907

  Exception Offset: 00000000001072b8

  Exception Code: c0000409

  Exception Data: 0000000000000000

  OS Version: 6.1.7601.2.1.0.256.4

  Locale ID: 1033

  Additional Information 1: 49fe

  Additional Information 2: 49fed7d427cd3f4aebcecb4d59e95974

  Additional Information 3: 4dd6

  Additional Information 4: 4dd6d69c966540fdc697d4731f57ae65

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If the online privacy statement is not available, please read our privacy statement offline:

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correct answers 1 Correct answer

Adobe Employee , Sep 29, 2017 Sep 29, 2017

Hi Geraldh,

As you Photoshop is giving you error BEX64, could you please refer to this forum thread below and let us know if it helps: Photoshop Crash gives error BEX64

Regardas,
Sahil

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Adobe Employee ,
Sep 05, 2017 Sep 05, 2017

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(Branched as a new discussion)

Moving to Photoshop General Discussion

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Adobe Employee ,
Sep 29, 2017 Sep 29, 2017

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Hi Geraldh,

As you Photoshop is giving you error BEX64, could you please refer to this forum thread below and let us know if it helps: Photoshop Crash gives error BEX64

Regardas,
Sahil

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