6 Replies Latest reply on Sep 7, 2017 7:37 AM by Sue Garibaldi

    Adobe draw om iPad Pro doesn't communicate with my desktop

    ruudv89627415

      Hello,

       

      I have a problem with the communication between Adobe Draw on my iPad Pro and my desktop. I already had a long discussion with the helpdesk of Adobe, but they could not help me. I hope someone can.

      Normally you can send a project made on Draw directly to your desktop, so you can adjust it further in Illustrator. But if I send the project to my desktop, it just doesn't appear. And also if I save it as a PDF file in Adobe creative cloud, the project just does not appear. The Adobe id's are both the same on my iPad Pro and my MacBook Pro. I also signed out and logged in on both devices, but no result. I re-started Illustrator and Adobe Draw, but without any result.

      Does anybody have a tip for me?

       

      Kind regards,

      Ruud