3 Replies Latest reply on Sep 8, 2017 8:40 AM by AnandSri

    Adobe Acrobat Standard 2017 keeps crashing

    Niks Mom

      Hi All

       

      Dell Precision 3420 ** NEW computer

      Windows 7 64bit

      Adobe Acrobat Standard 2017 ** just purchased, have disk

       

      I just recently purchased and installed Standard 2017 on my new PC. Seems like every 2nd .pdf I open/create crashes on me. I get the error message that Adobe encountered a problem and will close (or words to that effect).

       

      This has been happening since I installed the software.

       

      For the price I paid, I expect to have better results. I previously had Adobe Acrobat X installed on my old computer and it worked without a hitch. Unfortunately I cannot install that version since it came pre-loaded on the computer.

       

      Any help or advise on why this is happening and how to stop it.

       

      Thanks

      Barb