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Direct Selection tool is a blurred box

New Here ,
Sep 07, 2017 Sep 07, 2017

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I am working with High Sierra beta, the direct selection tool in Adobe In-design is a blurred box? Any fixes or solutions?

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correct answers 1 Correct answer

Adobe Employee , Nov 13, 2017 Nov 13, 2017

Hi Everyone,

Apple has released a supplemental update that resolves the cursor issue. Please check out the link mentioned below.

https://9to5mac.com/2017/10/05/apple-releases-supplementary-update-for-macos-high-sierra-w ith-various-bug-fixes/

pasted_image_at_2017_10_05_12_33_pm.png

Regards

Srishti

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Mentor ,
Sep 07, 2017 Sep 07, 2017

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What if you turn off GPU performance? You can find it in Preferences > GPU Performance tab.

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Community Expert ,
Sep 07, 2017 Sep 07, 2017

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There are cursor issues I've seen reported elsewhere in High Sierra. Report it to Apple.

I doubt very much that Adobe is going to fix anything until the O/S has been released.

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Adobe Employee ,
Sep 07, 2017 Sep 07, 2017

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Hi,

Just like evryone said above you can either:

1. Turn off GPU performance from the preference

2. Revert temporarily to MAC OS 10.12 if you are on 10.13

This issue is known to occur ocassionally

-Aman

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New Here ,
Sep 07, 2017 Sep 07, 2017

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It says I do not have GPU performance on.

I need to keep 10.13

I just wanted Adobe to be aware.

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Community Expert ,
Sep 07, 2017 Sep 07, 2017

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I just wanted Adobe to be aware.

In that case, consider filing a bug report.

Adobe InDesign Feedback

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New Here ,
Sep 07, 2017 Sep 07, 2017

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I have. Thank you.

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Sep 07, 2017 Sep 07, 2017

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Hi keslerb,

Thanks for submitting the feedback. Issue reported and team is working on it. As per the workaround, you already have it. Sorry for the inconvenience caused.

Regards,

Om

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Adobe Employee ,
Nov 13, 2017 Nov 13, 2017

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LATEST

Hi Everyone,

Apple has released a supplemental update that resolves the cursor issue. Please check out the link mentioned below.

https://9to5mac.com/2017/10/05/apple-releases-supplementary-update-for-macos-high-sierra-w ith-vario...

pasted_image_at_2017_10_05_12_33_pm.png

Regards

Srishti

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Adobe Employee ,
Sep 19, 2017 Sep 19, 2017

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Thank you for reporting the issue.

We have isolated this issue, it is mainly present on macOS 10.13, and can occurs anytime whenever cursor related functionality being used like placing/drag-drop/selection etc.

We are actively working with Apple on this issue to get it resolved as soon as possible. However, it may not get fixed with the GM build of High Sierra (10.13), but a subsequent Dot Release.

We will surely let our customer know, once we have more information from Apple.

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