8 Replies Latest reply on Sep 18, 2017 1:49 PM by JasonG876

    Reader DC Protected View not displaying filled in forms?

    JasonG876

      Pleasant day all! First time post, so I'll get right to it.

       

      In Acrobat DC Reader, 2015 and 2017, when Protected View (iProtectedView http://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/index.html ) is turned on for all files, a blank form when opened will show the form in read only mode.

       

       

      However! - after enabling features, entering anything (even a single character into a single field) and saving, when the file is opened again there is a message "Please Wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document ...".

      Capture.PNG

      Clicking Enable all features allows the entire document to be viewed and puts the document into an interactive mode.

      This also happens with forms that are provided partially or completely filled, not just forms created on the user's machine.

       

      How can we keep protected view enabled for all files and allow users to read forms just by opening them without enabling all features?

       

      Any help you can offer will be greatly appreciated.