Photoshop Fix keeps crashing

[brittttydoll]

I open the app and select an image, and after 15 seconds my phone completely turns off and reboots.

I have tried uninstalling and reinstalling the app, however it keeps crashing.

Can someone help me, please?

[Sheena Kaul]

Hi Brittany,

I apologize for the delay in responding to your query.

Could you please provide some device information as in on which device are you using the application?

Regards,

Sheena

[Sheena Kaul · Accepted solution]

Hi,

Please Contact Customer Care for the detailed troubleshooting.

Additionally, please install the updated version of the app from App Store or Google Play store.

Regards,

Sheena