Dear Photoshop community,
My photoshop couldn't get started since last week. There was an error prompt to reload the application manager.
However, when I tried reinstalling, my existing photoshop application got uninstalled instead.
The error message says "Installer failed to initialize".
I could not reinstall since even when I tried to run the Creative Cloud set-up again.
Does anyone knows how I can solve this issue?
Appreciate some advice.
Had a "Chat" with customer support.
Did a "clean-up" with Adobe Cleaner Tool to help uninstall Creative Cloud. Spent almost 2 hrs to troubleshoot and finally managed to fully uninstall the programme and reinstall it back.
Photoshop functioning well again.
Thanks to Adobe support staff, Arunima!