3 Replies Latest reply on Sep 12, 2017 9:53 AM by JeffreyOD Branched from an earlier discussion.

    Unable to update camera raw version 7

    tanw89252375 Level 1

      Hi, I am using Windows version CS5, face the same issue, tried uninstalled and install again and click on the update software. Still, prompt error downloading and ask to try again later.

      Tried individual product "Camera Raw" download as I am not able to upload any Oly EM1 Raw and Sony A7II Raw files. The highest version I can go is only 6.7.1.340, as version 7 gives an error when running the application.

      Still not able to open the files for both Oly and A7 Raw.

       

      Please advise.