9 Replies Latest reply on Sep 14, 2017 7:32 AM by maria__

    Check if Flash Player is installed fails

    MarcoDelCorto

      We have:

      PC Windows 7 32bit, Firefox 55.0.3 (32 bit), Flash Version: 27.0.0.130

      on flash player help page (https://helpx.adobe.com/flash-player.html) we got message (see attachments)Screenshot - 12_09_2017 , 11_01_34.png:

      Alert message says:

      "Sorry, your computer does not have the latest Flash Player installed.

      Please go to step 2. ( Your version27.0.0.130 Latest Version26.0.0.151 )"

      But "Your version27.0.0.130" is greater than "Latest Version26.0.0.151".

      In addition, the version of the flash player fails to play the video of some sites, so we tried to uninstall and reinstall Flash Player, but the problem remains, and on the Adobe site the above message has been obtained.

      Can you give us help?

      Thank you