7 Replies Latest reply on Sep 14, 2017 2:38 PM by ~graffiti

    Cannot Open b/c Not a Supported File Type or File has Been Damaged

    thomasd40870422 Level 1

      I have AA Reader DC 2017.012.20098 on a Dell desktop with Windows 10.

       

      When I boot the computer I get an unsolicited message from AA Reader DC: Adobe Acrobat Reader could not open '39cc10d.5a73cb26' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).  I have no idea what the file is or why Acrobat is even opening.

       

      Any suggestions for troubleshooting?  Thanks.