1 Reply Latest reply on Sep 13, 2017 12:43 AM by Sheena Kaul Branched from an earlier discussion.

    Re: My credit card is expired. I can not update payment method. Now! My plan show Expired. What should I do?



      I am facing a problem since a month.

      my subscription had been expired and could not pay for a month. Now when I am trying to pay (no updating payment information appears nor if I wanna pay with different card is working?)

      Noting that am from countries served by Digital River.


      Is it because of I need to reinitiate my payment? if so how to reinitiate the payment. Am in a hurry I need to work on my softwares as soon as possible (the creative cloud)

      PLEASE HELP!!! !