2 Replies Latest reply on Sep 13, 2017 11:32 PM by MichelBParis

    File date and time changes on zipped and downloaded files


      Someone sent me a bunch of photos in a zip file, but when I unzip them and import to Elements, the dates are all changed to the time I unzipped them rather than the original time/date the photo was taken.  Most of the metadata also seem to be gone.  I'm running Windows 10 and just using the file extract that comes with it.  Is there another way I can extract the files while preserving the original file info?


      The same thing seems to be happening on files that I downloaded from iCloud that were taken with my phone, except the other metadata is still there.  How do I preserve the original date/time information?  Not sure it matters, but I'm using Elements 14.