So I've been getting this error when ever I try to start up Adobe Premiere. When I checked the Event Viewer, the following details are shown.
Faulting application name: Adobe Premiere Pro CC.exe, version: 220.127.116.11, time stamp: 0x592e1ca1
Faulting module name: dvaui.dll, version: 18.104.22.168, time stamp: 0x592df8c4
Exception code: 0xc0000005
Fault offset: 0x0000000000332611
Faulting process ID: 0x10e0
Faulting application start time: 0x01d32d00889966b8
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2017\Adobe Premiere Pro CC.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2017\dvaui.dll
Report ID: c69c7640-98f3-11e7-829d-408d5cca2392
Faulting package full name:
Faulting package-relative application ID:
I've tried reinstalling it, but didn't fix the issue
Sorry for the issue with crash. It seems like an issue with GPU drivers. Please update the GPU drivers to latest version & let us know the status.
Thanks a lot for the reply. I did what you've mentioned above. Still did not fix the issue.
Hope you've received the message I sent on last Friday. Appreciate your earliest response on the same.