I use Acrobat, which has recently gone to DC only, and am having an issue where the program crashes when I attempt to open a second PDF. I have tried opening two PDFs from email attachments as well as files stored on my network at work with the same results. I also tried opening the second PDF from the OPEN option in the program instead of double clicking a file in explorer with no luck. I get the freeze and a pop up saying Acrobat DC has stopped working. I also tried to update and it says I am up to date at version 17.012.20098.
Anyone else have this issue or has solved it in the past? Iv'e noticed this issue since installing Acrobat on my new SSD drive. I am trying a re-installation now but figured I'd post this first. Thanks!
I tried re-installing and same issue occurring. 8(
Hi William NM,
As per the description above, the Acrobat DC is crashing when you open the second PDF, Is that correct?
Assuming you are using a Windows computer, please try the troubleshooting steps from the following link: Resolve Acrobat DC intermittent crashes on Windows
For Mac machine, try the steps from: Acrobat Pro keeps crashing every 8-10 seconds on Mac Lion (Installation & updates)
Keep us posted with the results.