2 Replies Latest reply on Sep 14, 2017 2:15 PM by AnandSri

    Acrobat DC crashing when opening a second PDF

    William NM Level 1

      I use Acrobat, which has recently gone to DC only, and am having an issue where the program crashes when I attempt to open a second PDF. I have tried opening two PDFs from email attachments as well as files stored on my network at work with the same results.  I also tried opening the second PDF from the OPEN option in the program instead of double clicking a file in explorer with no luck. I get the freeze and a pop up saying Acrobat DC has stopped working. I also tried to update and it says I am up to date at version 17.012.20098.

       

      Anyone else have this issue or has solved it in the past? Iv'e noticed this issue since installing Acrobat on my new SSD drive. I am trying a re-installation now but figured I'd post this first. Thanks!