15 Replies Latest reply on Sep 15, 2017 10:22 AM by Theresa J

    Adobe CC user but (only) PS tells me I need to license it every time

    David Photosnortheast

      I was originally a CC user but moved to the photographer only (PS & LR) for a period, while I wasn't doing any video. I moved back to CC several months ago and am frustrated because PS tells me it's the trial version and I have to login with my Adode ID every single time. It is only PS, all other apps can be accessed without login.

       

      In my Adobe account everything looks active, there is a current payment method that is being used and I have updated PS a couple of times.

       

      Any experience of this and suggestions for fixing it?

       

      David.