2 Replies Latest reply on Sep 16, 2017 3:29 PM by gener7

    Installing PS CS4 wont accept CS serial for Upgrade Check

    grnbriardsm

      Reinstalling PS CS4 on new Windows 10 PC after old PC dies.

      PS accepts CS4 serial number from CD but then asks to do an upgrade check. I had CS before, so I chose Adobe Photoshop CS and entered my old CS number.

      It says that that serial number and product (PS CS) do not match.

      Any way to avoid the Upgrade check on a CS4 Extended install?

       

      Thanks,

      David