There is something wrong when I was going to share my prototype. It says: You do not have access to the sharing service. Contact your IT administrator to gain access.
Why is that? How should I solve it?
I do not see this error message listed in Troubleshooting sharing errors in Adobe XD . Can you share details required by the team to investigate this issue using the info in the article?
We had a few users that had a similar issue, but it looks like the team wasn't able to gather info from them.
Generally, this means that your IT department is blocking the server we share to. You should check to see if you can share from a less restricted location (like from home or a cafe with public wifi) in order to confirm. Hope that helps!