I am trying to re-download this program however I am having trouble getting the correct serial to finish the download. I have the 24 digit number however the download prompt only allows 5. Where or how do I get the correct numbers/letters??
Find your serial number
I have the 24 digit number however the download prompt only allows 5.
Do you mean you see 6 blank boxes on screen?
If so, you enter your serial number in groups of 4; one group in each box. So 4 numbers in each box.
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