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I just upgraded to Captivate 2017 and have encountered CC problems. I support multiple people who all create content, so have a basic template that we create all our Captivate projects from to keep things consistent. I've set the CC settings the way I want them in the template (running across the whole width of the project, like they did in previous versions), but when I create a project from the template the settings are lost and I get the default placement, which is a small box in the middle of the screen. I really can't ask people to customize this for every project. Is there something I'm missing?
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Unfortunately, the CC settings don't get saved with the theme and they are not saved as part of a custom skin. Captivate does save the closed captioning settings as part of a Captivate Template file. This may be the way to distribute your base project with those settings in place.